Updated 22 January, 2026.
Here are straight-talk refund policies (legalese down below):
REFUND POLICY FOR WARM COLD EMAIL TEMPLATE
This is a digital product and no refunds are given on this product.
REFUND POLICY FOR FOLLOW UP FORMULA
This is a digital product and no refunds are given on this product.
REFUND POLICY FOR WARM COLD EMAIL SECRETS
This is a digital product and no refunds are given on this product.
REFUND POLICY FOR WRITE A SUCCESSFUL COLD EMAIL WORKSHOP
This is a digital product and no refunds are given on this product.
REFUND POLICY FOR COLD EMAIL OFFER WORKSHOP
This is a digital product and no refunds are given on this product.
REFUND POLICY FOR WHERE TO FIND YOUR LEAD WORKSHOP
This is a digital product and no refunds are given on this product.
REFUND POLICY FOR PRE-SOLD PIPELINE OR POWER HOUR
This is a product where you get my time and brain and energy, and no refunds are given on this product.
REFUND POLICY FOR THE WARM CLIENT METHOD
By purchasing The WARM Client Method, you agree to a six-month minimum commitment.
Setup & Training Fee
The one-time Setup & Training fee is non-refundable. It covers immediate access to the full WARM Client Method™ training, proprietary Architect software, and onboarding resources. Because this material is delivered instantly and constitutes digital intellectual property, all sales are final.
Monthly Subscription & 6-Month Commitment
The monthly subscription fee covers continued access to the Architect software and ongoing updates. By purchasing, you agree to a six-month minimum commitment. There are no refunds, pro-rated refunds, or early termination during this 6-month period.
If a monthly payment is missed:
>The total of all remaining monthly payments becomes immediately due in full
>Your account will be suspended until payment is received
>Failure to pay within 7 days will result in account termination and permanent ban from future purchases
After the initial six months, you may cancel your subscription at any time with at least 30 days' written notice before your next billing date.
Why the 6-Month Commitment Exists
Cold email client acquisition takes 60-90 days to produce consistent results. The 6-month commitment ensures you have adequate time to:
>Implement the system properly (Month 1-2)
>See first conversations and deals (Month 3-4)
>Develop consistent pipeline (Month 5-6)
This commitment protects you from abandoning the system before it has time to work.
PROGRESS GUARANTEE (The WARM Client Method™ only)
The Progress Guarantee is a support policy, not a refund policy. To qualify, you must:
>Complete all training modules
>Attend onboarding
>Send your first outreach batch of at least 10 emails using the Architect software
If you meet these requirements and have not received any qualified responses or conversations, we will provide additional review and implementation support until you receive a verified conversation or qualified response.
The Progress Guarantee does not entitle you to a refund. It ensures continued support to help you achieve results.
REFUND POLICY FOR CAMBIUM
By purchasing Cambium, you agree to a six-month minimum commitment. During this period, you are responsible for making all monthly payments agreed to upon enrollment. There are no refunds, pro-rated refunds, or early termination during the 6-month period.
If a monthly payment is missed:
>The total of all remaining monthly payments becomes immediately due in full
>Your account will be suspended until payment is received
>Failure to pay within 7 days will result in account termination and permanent ban from future purchases
After the initial six months, your subscription becomes month-to-month and you may cancel at any time with no notice required.
Why the 6-Month Commitment Exists
Building a sustainable client and partnership acquisition system takes time:
>Month 1-2: Implementation and learning
>Month 3-4: First conversations and collaborations begin
>Month 5-6: Consistent pipeline develops
This commitment ensures you have adequate time to see real results before making a cancellation decision.
FOUNDING MEMBER ACKNOWLEDGMENT
By enrolling as a Founding Member, you acknowledge and agree that:
>Cambium software is scheduled for early 2026 release and is not yet complete
>You are receiving interim access to The WARM Client Method™ and Architect software while Cambium is being built
>You may encounter bugs, incomplete features, or development issues during this period
>You are participating as an early user in exchange for significantly reduced pricing
>Standard expectations for fully-released, production software do not apply during this founding member period
Updated 22 January, 2026
The following Terms and Conditions are entered into by and between You (“Client” or “You”) and Laura Lopuch Global LLC (“Company”, “we”, or “us”).
Program
The Company agrees to provide you with access to the Online Workshop, Membership, Custom AI Assistants, or Software ("Program") as indicated on your receipt. As a condition of participating in the Program, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.
Terms of Use, Privacy Policy, & Disclaimer
The Company’s Terms of Use, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to your participation in the Program. In the event of a conflict between any of those policies and this Agreement, this Agreement shall govern.
Nature of The Relationship
Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. The Company is agreeing only to provide Client with access to the Program, which provides education and information. The information contained in the Program, including any interactions with the instructors, is not intended as, and shall not be understood or construed as, professional advice.
Fees
In consideration of Your access to the Program, you agree to pay the following fees as outlined on the sales page at the time of your purchase.
There are no refunds, pro-rated refunds, or payment cancellations. If a subscription or monthly payment is missed, the total of the remaining monthly payments is immediately due in full.
6-Month Commitment
By enrolling in The WARM Client Method™, you agree to a six-month minimum commitment to monthly subscription of The Architect to ensure adequate implementation time and data collection. Early termination is not permitted during this period.
Non-Refundable Digital Product
Due to the immediate access to training content, software, and proprietary systems, all payments—both the Setup & Training fee and any monthly fees—are non-refundable.
Chargebacks and Payment Disputes
We encourage you to contact us first if you have an issue with your purchase.
However, if you file a chargeback or payment dispute without first attempting to resolve the issue with our support team:
>Your account will be immediately terminated
>All access to products and services will be revoked
>You will be permanently banned from purchasing any Laura Lopuch Global products or services
We reserve the right to pursue recovery of costs, including chargeback fees and legal fees
Chargebacks should only be used for unauthorized transactions or fraud. If you have a legitimate concern about your purchase, please email [email protected] so we can resolve it directly.
Filing a chargeback does not override your contractual commitment. If you file a chargeback during your 6-month commitment period, you remain legally obligated to pay the full balance of your commitment. We will pursue collection of unpaid balances through appropriate legal channels.
Progress Guarantee
The Progress Guarantee is a support policy, not a financial guarantee. To qualify, participants must complete all training modules, attend onboarding, and send their first outreach batch of 10 emails using the Architect. If these conditions are met and no conversations have started, Laura Lopuch Global will provide additional review and implementation support until the participant has received a verified conversation or qualified response.
Fair Use
Support under the Progress Guarantee is provided in good faith and assumes the participant follows provided recommendations. Excessive or abusive requests outside the described guarantee scope may result in termination of support.
VA Use Policy
Architect licenses are issued to a single account holder and support one user per account. A client may authorize a virtual assistant to operate the account on their behalf, provided the client remains fully responsible for all activity conducted within the account. Separate logins, team access, or concurrent use by multiple individuals are not supported at this time.
The Program
As part of the Program, the Company shall provide the following to the Client:
Access To Program Area
– If applicable to the Workshop or Online Software you purchased, The Company shall maintain a Program Area that may include lessons, forms, worksheets, checklists, templates, and other information.
You shall have access to this Program Area for as long as the Program Area exists. In the event that the Company intends to close the Program Area, it shall provide clients with 30 days’ notice.
-- If applicable to the Membership or Custom AI Assistant that you purchased, The Company shall ensure that you have access to the Membership or Custom AI Assistant portal or database.
You shall have access to this Program Area as long as the Program Area exists. In the event that the Company intends to close the Membership or Custom AI Assistant, it shall provide clients with 30 days' notice.
Ownership Of All Intellectual Property
All content included as part of the Program, such as text, graphics, logos, images, templates, as well as the compilation thereof, and any software used in the Program, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.
The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.
Your participation in the Program does not result in a transfer of any intellectual property to You, and, as a condition of participation in the Program, You agree to observe and abide by all copyright and other intellectual property protection.
You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Program content and resources. You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Program.
The Company content is not for resale. Your participation in the Program does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.
You hereby agree that any infringement of the Company’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if you violate the Company’s intellectual property rights, your access to the Program will be terminated immediately, and you shall not be entitled to a refund of any portion of the fees.
Confidentiality
The Company respects the privacy of its clients and will not disclose any information You provide except as set forth in this Agreement. As a condition of participating in the Program, you hereby agree to respect the privacy of other Program participants and to respect the Company’s confidential information.
Specifically, you shall not share any information provided by other Program participants outside of the bounds of the Program unless you receive express written permission from such other participants to share the information. Similarly, the content of the Program contains the Company’s proprietary methods, processes, forms, templates, and other information. You hereby agree not to share the information provided to You in the Program with anyone other than the Company, its owners and employees, and other Program participants.
Personal Responsibility
By participating in the Program, you accept personal responsibility for the results of your actions. You agree that the Company has not made any guarantees about the results of taking any action, whether recommended in the Program or not. The Company provides educational and informational resources that are intended to help participants in the Program succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.
You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others - whether clients of the Company or otherwise - applying the principles included in the Program are no guarantee that you or any other person or entity will be able to obtain similar results.
You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available in the Program. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policies suggested or recommended in the Program.
Right to Refuse Service
We reserve the right to refuse service to anyone at any time, including but not limited to cases involving:
>Abusive, threatening, or harassing behavior toward our team members
>Violation of these Terms of Service
>Misuse of our products or services
>Filing bad-faith chargebacks or payment disputes
Any behavior we deem detrimental to our business or other customers
In such cases, we may terminate your account immediately, with or without refund, at our sole discretion. Termination for violation of these terms does not release you from payment obligations incurred prior to termination.
Materials Provided By You During The Program
The Company does not claim ownership of the information or materials You may provide during the Program (including feedback and suggestions) or post, upload, input, or submit to any Website or our associated services (collectively “Submissions”).
However, by posting, uploading, inputting, providing, or submitting your Submission you are granting the Company, our affiliated companies, and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission.
In other words, the Company has the right to include your Submissions – including any audio or video recordings of You participating in any sessions as part of the Program – in the Program and other marketing material going forward.
No compensation will be paid with respect to the use of your Submission, as provided herein. The Company is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in the Company’s sole discretion.
By posting, uploading, inputting, providing, or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input, or submit the Submissions.
Service Warranty
We will provide The WARM Client Method™ and Cambium in a manner consistent with general industry standards for software services.
However, we do not warrant that:
>The Services will be uninterrupted or error-free
>All bugs will be immediately resolved
>The Services will meet your specific needs or business requirements
>You will achieve particular business results
Beta and Founding Member Status
If you enrolled as a Founding Member or during a beta period, you acknowledge that:
>The software is actively being developed and refined
>You may encounter bugs, incomplete features, or functionality issues
>You are receiving early access at a reduced price in exchange for providing feedback and participating in the development process
>Standard warranty expectations for fully-released software do not apply during beta phases
Our Commitment
When issues arise, we commit to:
>Responding to bug reports and technical issues promptly
>Working to resolve problems within a reasonable timeframe
>Providing support and guidance to help you succeed with the system
If You Have an Issue
Contact [email protected] first. We'll work with you to troubleshoot and resolve the problem. Filing a chargeback or payment dispute without first contacting us to resolve the issue is considered a violation of these Terms.
Limitation of Liability
You agree to absolve and do hereby absolve the Company of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the Program and/or any information and resources contained in the Program. You agree that the Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Program.
The information, software, products, and service included or available through the Program may include inaccuracies or typographical errors. Changes are periodically added to the information in the Program. The Company and/or its suppliers may make improvements and/or changes in the Program at any time.
The Company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained in the Program for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. The Company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
To the maximum extent permitted by applicable law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Program, with the delay or inability to use the Program or related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Program, or otherwise arising out of the use of the Program, whether based on contract, tort, negligence, strict liability, or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages. Because some States or other jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to You. If you are dissatisfied with the Program or any portion of it, your sole and exclusive remedy is to discontinue using the Program.
Dispute Resolution
You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Program. To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only in the state or federal courts that are geographically nearest to Centennial, Colorado
Indemnification
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Program and related services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses.
Termination And Access Restriction
The Company reserves the right, in its sole discretion, to terminate your access to the Program and the related services or any portion thereof at any time, if You become disruptive to the Company or other Program participants, if You fail to follow the Program guidelines, or if You otherwise violate this Agreement. You shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.
Entire Agreement
This Agreement, along with the Company’s Terms of Use, Privacy Policy, and Disclaimer, constitutes the entire agreement between You and the Company with respect to the Program, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between You and the Company with respect to the Program. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Severability
If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
Waiver
No waiver by any Party of any of the provisions of this Agreement shall be effective unless explicitly set forth in writing and signed by the Party so waiving. Except as otherwise set forth in this Agreement, no failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
Force Majeure
The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
Effective Date
This Agreement shall commence and be enforceable with respect to each Program participant upon the date that the participant initially registers for the Program.